Shipping policy
Last updated: September 11, 2026
This Shipping Policy applies to purchases made through easeandsettle.com.
Order confirmation
After you place an order, we will send an order confirmation to the email address provided at checkout. Please review the product details and shipping information carefully, including the recipient name, street address, apartment or unit number, city, state, and ZIP code.
If you notice an error, contact us as soon as possible. If you do not receive an order confirmation within 24 hours, check your spam or junk folder before contacting us.
Where we ship
We currently ship to eligible residential and business addresses within the United States. We do not currently ship to P.O. boxes, APO/FPO addresses, or destinations outside the United States unless a shipping option is expressly available at checkout.
Availability may vary for Alaska, Hawaii, United States territories, remote areas, and oversized or fragile products. If we cannot deliver an order to the address provided, we will contact you before shipment.
Order processing
Products are available for standard purchase from existing stock. Full payment is collected at checkout. Estimated delivery is 4–6 weeks from order placement. Delivery estimates include order handling and transportation.
Orders containing multiple products may be shipped in separate packages and arrive at different times. If a product requires additional preparation time, a more specific estimate may be shown on the product page or communicated in the order confirmation.
Shipping method, delivery time, and cost
| SHIPPING METHOD | ESTIMATED DELIVERY FROM ORDER | SHIPPING FEE |
|---|---|---|
| Standard Shipping | 4–6 weeks | Free |
Free standard shipping does not require a minimum purchase. The available delivery service and final order total are shown at checkout before payment.
Delivery estimates and delays
Allow approximately 4–6 weeks from placing your order to delivery. Weeks include weekends and public holidays.
Delivery dates are estimates rather than guarantees. Severe weather, carrier disruption, holidays, address issues, labor disruption, government action, or other events outside our reasonable control may cause delays. We will take reasonable steps to assist and provide available information, but carrier tracking may update slowly during busy periods.
Tracking
When tracking is available, we will send it to the email address used for the order. Tracking may take up to 48 hours after the shipment notification to show movement.
Please use the carrier’s tracking page for the latest delivery information. If tracking has not updated for an unusual period, contact us with your order number.
Address changes and cancellations
Email support@easeandsettle.com as soon as possible if the shipping address is incorrect or you wish to cancel an order. Cancellation requests must be submitted within 12 hours after the order is placed. We will try to help, but changes and cancellations cannot be guaranteed after fulfillment begins.
Customers are responsible for providing a complete and accurate address. Additional carrier charges caused by an incorrect or incomplete address, repeated failed delivery, refusal, or an uncollected parcel may be deducted from a refund where permitted by law.
Delayed, lost, or delivered-but-missing parcels
If a parcel is delayed, tracking has not updated for an unusual period, or it is marked delivered but cannot be located, first check the delivery area, household members, neighbors, and any carrier notice.
Then email support@easeandsettle.com with your order number. We may need to open a carrier investigation before providing an appropriate replacement or refund. Any remedy will be handled in accordance with applicable law and our Refund Policy.
Damage in transit or missing items
Inspect your order promptly after delivery. If an item arrives damaged, incorrect, or incomplete, keep the product and all packaging and contact support@easeandsettle.com within 48 hours.
Include your order number and clear photographs of the outer carton, shipping label, internal packaging, product, and affected area. Reporting promptly helps us investigate the issue with the carrier. Please see our Refund Policy for the full claim and return process.
Taxes and duties
Applicable taxes charged by Ease & Settle are shown at checkout. We currently ship within the United States, so international duties are not normally applicable. If cross-border delivery is offered in the future, the checkout or product page will state whether duties and import charges are included.
Returns
Shipping and delivery are separate from preference returns. Return eligibility, return shipping responsibility, damaged-item claims, and refunds are governed by our Refund Policy.
Contact
Email: support@easeandsettle.com
Business address: L119, 20/F, BLK 2 KINGSWIN, IND BLDG, 32–40 LEI MUK RD, KWAI CHUNG, New Territories, Hong Kong.